Please dial: 14071
If you are calling from abroad please dial: 0031-71 519 1793
You can visit us only by appointment. In these times we only accept appointments which cannot wait, such as birth declaration and declaration of death. To make an appointment please call us at 14071.
2342 AN Oegstgeest
The municipality holds good service in high esteem. Therefore we find it important that you can contact us if you want to report to us, for example when there is a hole in the road. It may also occur that you are not satisfied with the process, how we answer a question or our services.
If you want to inform us that a street tile is loose, there is a hole in the road, if a bench has been defaced, that there is litter on the street, noise, or that something needs to be pruned, then you can report this to us.
You want to bring a matter that is dangerous or unpleasant to our attention, so we van solve it as soon as possible. For such a case, please contact us at 14071 on weekdays between 9.00 and 12.00. The case is then passed to the relevant officer or department, which ensures the proper resolution.
A complaint can concern the services of the municipality. You can also complain about conduct of officers and about the behavior of college or council members. Or maybe you have a complaint about an agreement you had with the municipality and we failed to fulfill this and the term has expired without you having received a message. You can complain to the Complaints Coordinator of the Oegstgeest municipality. Please call us for more information.